Frequently Asked Questions

How do I book a hostel?

You can browse our listings, select a hostel you like, and click the "Book Now" button. You will be guided through the process of selecting a room and making a payment.

What are the payment methods?

We accept major online payment gateways like eSewa, Khalti, and Fonepay, as well as bank transfers and cash payments upon arrival (at select hostels).

Can I cancel my booking?

Yes, cancellation policies vary by hostel. Please check the specific hostel's page for their cancellation terms before booking.

Terms of Service

1. Agreement to Terms

By accessing or using our services, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access the service.

2. Bookings and Payments

Hostel Sewa acts as an intermediary between you and the hostel provider. All bookings are subject to availability and confirmation by the hostel. You agree to pay all charges for your booking, including any applicable taxes and fees.

3. User Conduct

You agree not to use the service for any unlawful purpose or in any way that could damage, disable, overburden, or impair the service. You are responsible for any content you post and for your conduct while using the service.

4. Limitation of Liability

Hostel Sewa is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of the service or your stay at any hostel booked through our platform.

Privacy Policy

What information do we collect?

We collect personal information you provide to us when you register, make a booking, or contact us. This may include your name, email address, phone number, and payment details.

How do we use your information?

We use your information to:

• Process your bookings and payments.
• Communicate with you about your booking or inquiries.
• Improve our website and services.
• Send you promotional materials (if you opt-in).

Do we share your information?

We only share your information with third parties necessary to complete your booking (e.g., the hostel you booked and our payment processor). We do not sell your personal data to third parties.